Terms and Conditions

Effective Date: 04-Aug-2025

Last Updated: 04-Aug-2025

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using the Local Home Food Marketplace platform (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Platform. These Terms constitute a legally binding agreement between you and [Company Name] ("Company," "we," "us," or "our") regarding your use of the Platform.

2. DEFINITIONS

• "Platform": refers to the Local Home Food Marketplace website, mobile application, and all related services
• "User": refers to any person who accesses or uses the Platform
• "Seller": refers to Users who list and sell food items on the Platform
• "Buyer": refers to Users who purchase food items through the Platform
• "Content": refers to all information, data, text, photographs, graphics, and other materials posted on the Platform
• "Transaction": refers to any purchase or sale conducted through the Platform

3. PLATFORM DESCRIPTION AND SERVICES

The Platform serves as an intermediary marketplace connecting home-based food sellers with local buyers. We facilitate the listing, discovery, and transaction of homemade food items but do not directly sell, prepare, or deliver any food products.

Key Services Include:

• User registration and profile management
• Food listing and browsing capabilities
• Communication tools between buyers and sellers
• Payment processing facilitation
• Review and rating systems
• Customer support services

4. USER ELIGIBILITY AND REGISTRATION

4.1 Eligibility Requirements

• You must be at least 18 years of age
• You must have the legal capacity to enter into binding agreements
• You must provide accurate and complete registration information
• You must comply with all applicable local, state, and federal laws

4.2 Account Responsibilities

• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Provide accurate and up-to-date information

5. SELLER OBLIGATIONS AND REQUIREMENTS

5.1 Food Safety and Compliance

• Sellers acknowledge and agree to:
• Comply with all applicable food safety regulations and health codes
• Obtain all necessary permits, licenses, and certifications required by local authorities
• Maintain proper food handling, preparation, and storage practices
• Accurately represent ingredients, including allergen information
• Comply with labeling requirements as mandated by law

5.2 Listing Requirements

• Provide accurate descriptions of food items
• Include clear, representative photographs
• Specify pickup/delivery locations and times
• Set fair and reasonable pricing
• Maintain inventory accuracy

5.3 Order Fulfillment

• Prepare orders according to specifications
• Meet agreed-upon delivery or pickup times
• Communicate promptly regarding any issues or delays
• Maintain professional conduct with buyers

6. BUYER OBLIGATIONS AND REQUIREMENTS

6.1 Purchase Responsibilities

Buyers acknowledge and agree to:

• Review all product information before purchasing
• Communicate dietary restrictions and allergies clearly
• Make payments promptly according to agreed terms
• Arrange pickup or accept delivery as scheduled
• Treat sellers with respect and professionalism

6.2 Food Safety Acknowledgment

• Buyers understand that:
• Food items are prepared in home kitchens, not commercial facilities
• The Platform does not inspect or certify food preparation areas
• Consumption of homemade food carries inherent risks
• They are responsible for their own food safety decisions

7. PROHIBITED USES AND CONDUCT

Users may not:

• Use the Platform for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Engage in fraudulent or deceptive practices
• Post false, misleading, or inaccurate information
• Harass, threaten, or abuse other users
• Attempt to circumvent the Platform's payment systems
• Use automated systems to access or scrape the Platform
• Sell prohibited items including alcohol, tobacco, or non-food products
• Infringe upon intellectual property rights
• Transmit viruses, malware, or harmful code

8. PAYMENT TERMS AND PROCESSING

8.1 Payment Processing

• All payments are processed through third-party payment processors
• The Platform may charge service fees as disclosed during transactions
• Payment terms are established between buyers and sellers
• The Platform is not responsible for payment disputes between users

8.2 Refunds and Disputes

• Refund policies are determined by individual sellers
• The Platform may facilitate dispute resolution but is not obligated to do so
• Users agree to attempt good-faith resolution of disputes
• The Platform reserves the right to withhold payments during dispute investigations

9. CONTENT AND INTELLECTUAL PROPERTY

9.1 User Content

• Users retain ownership of content they post
• Users grant the Platform a license to use, display, and distribute their content
• Users are responsible for ensuring they have rights to all posted content
• The Platform may remove content that violates these Terms

9.2 Platform Intellectual Property

• The Platform and its content are protected by intellectual property laws
• Users may not copy, modify, or distribute Platform content without permission
• Trademarks and logos remain the property of their respective owners

10. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our data practices as described in the Privacy Policy.

11. DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Platform Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation
• Security of data transmission

11.2 Food Safety Disclaimer

IMPORTANT FOOD SAFETY NOTICE:

• The Platform does not inspect, test, or certify any food items
• We do not guarantee the safety, quality, or condition of food products
• Sellers are solely responsible for food safety and compliance with regulations
• Buyers consume food items at their own risk
• The Platform is not liable for foodborne illness or allergic reactions

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not responsible for disputes between buyers and sellers
• We do not guarantee successful transactions or user satisfaction

11.4 User Indemnification

You agree to defend, indemnify, and hold harmless the Platform, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Food safety issues related to items you sell or consume
• Disputes with other users
• Your negligent or wrongful conduct

12. THIRD-PARTY SERVICES AND LINKS

The Platform may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of use of third-party services. Your use of third-party services is governed by their respective terms and policies.

13. TERMINATION

13.1 Termination by Users

You may terminate your account at any time by following the account closure procedures on the Platform.

13.2 Termination by Platform

We may suspend or terminate your account immediately, without prior notice, for:

• Violation of these Terms
• Suspected fraudulent activity
• Failure to comply with applicable laws
• Behavior that harms other users or the Platform
• Extended periods of inactivity

13.3 Effect of Termination

Upon termination:

• Your access to the Platform will cease
• Outstanding obligations remain in effect
• Certain provisions of these Terms survive termination
• We may retain information as required by law or legitimate business purposes

14. DISPUTE RESOLUTION

14.1 Informal Resolution

Before initiating formal legal proceedings, parties agree to attempt good-faith informal resolution of disputes through direct communication.

14.2 Binding Arbitration

Any disputes arising from these Terms or use of the Platform shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization] in [Jurisdiction]. The arbitration shall be conducted in English, and the decision shall be final and binding.

14.3 Class Action Waiver

You agree that disputes will be resolved individually and waive any right to participate in class-action lawsuits or class-wide arbitration.

15. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of [State/Province], without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be conducted in the courts of [Jurisdiction].

16. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Continued use of the Platform after changes constitutes acceptance of the modified Terms. Material changes will be communicated through email or prominent Platform notices.

17. SEVERABILITY AND WAIVER

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any provision does not constitute a waiver of our rights.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and the Platform regarding your use of the services.

19. FORCE MAJEURE

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.

20. COMPLIANCE WITH LAWS

Users are responsible for complying with all applicable local, state, federal, and international laws and regulations, including but not limited to:

• Food safety and handling regulations
• Business licensing requirements
• Tax obligations
• Consumer protection laws
• Health department regulations

21. REPORTING VIOLATIONS

Users should report violations of these Terms, suspicious activity, or safety concerns through our designated reporting channels. We investigate reports promptly and take appropriate action.

22. SURVIVAL

The following provisions survive termination of these Terms: Sections 8 (Payment Terms), 11 (Disclaimers and Limitation of Liability), 14 (Dispute Resolution), 15 (Governing Law), and any other provisions that by their nature should survive.

23. CONTACT INFORMATION

UniTol Training Solutions Pvt Ltd
Email: info@twospoonsmore.com
Address: UniTol Training Solutions Pvt Ltd.
Phone: +91 80085 71122

24. ACKNOWLEDGMENT

By clicking "I Agree" or using the Platform, you acknowledge agreement to these Terms.

Last Updated: 2025-8-04

Version: 1.0